N.B. ombudsman wants office given power to investigate nursing home complaints
Kenny also said he wasn't concerned about the addition of P3 nursing home facilities changing the process of how complaints are handled by government.Cecile Cassista, executive director of the New Brunswick Coalition for Seniors and Nursing Home Residents' Rights, disagrees. She said having an investigative mandate removed from government and given to an office like Richard's would make all the difference in how complaints are currently handled.