N.B. unveils new emergency fuel supplement CBC

Too complicated?

A senior citizens advocacy group criticized the plan as being too complicated.
Cecile Cassista, executive director of the Coalition for Seniors and Nursing Home Residents' Rights, said many seniors — especially those who struggle with illiteracy — would not want to fill out a form that asks for personal financial details.

"A lot of people have a lot of pride and they're certainly not going to pick up the phone and say, 'You know I need to go through this process,'" she said. "I think that they need a simple process, an application where people can identify and have assistance."

http://www.cbc.ca/canada/new-brunswick/story/2009/10/06/nb-lamrock-emergency-fuel-supplement-129.html

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